Who is responsible for data collection on this website? Data processing on this website is carried out by Biogents AG. You can find the contact details in the legal notice of this website.
First of all, your data is collected when you provide it to us. This may include, for example, data that you enter into a contact form. Other data is collected automatically by our IT systems when you visit the website. This primarily concerns technical data, such as your internet browser, operating system, or the time at which you accessed the page. This data is collected automatically as soon as you access our website.
We collect the data you provide to us in order to ensure an error-free order process and communication. Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your behavior as a user.
You have the right to receive information free of charge at any time about the origin, recipient, and purpose of the storage of your personal data. You also have the right to request the correction, blocking, or deletion of this data. If you have any further questions regarding personal data, you may contact us at any time using the address provided in the legal notice. In addition, you have the right to lodge a complaint with the competent supervisory authority.
When you visit our website, your browsing behavior may be statistically evaluated. This is mainly done using cookies and analytics programs. The analysis of your browsing behavior is generally anonymous; it is not possible to trace the collected information back to you. You may object to this analysis or prevent it by avoiding the use of certain tools. Detailed information on this can be found in the following privacy policy.
Biogents AG
An der Irler Höhe 3a
93055 Regensburg
Germany
Phone: +49 941 46188280
Email: webshop@biogents.com
The responsible controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses, etc.
Many data processing operations are only possible with your express consent. You may withdraw your consent at any time. To do so, simply inform us of your request by email. The withdrawal of consent does not affect the lawfulness of data processing carried out before the withdrawal.
In the event of a violation of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection officer of the federal state in which our company has its registered office. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
You have the right to request that data which we process automatically on the basis of your consent or in performance of a contract be provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser address changes from “http://” to “https://” and by the lock symbol in your browser’s address bar. If SSL or TLS encryption is activated, the data you provide to us cannot be read by third parties.
After the conclusion of a paid contract, if you need to provide us with your bank details, such as an account number for direct debit authorization, this data will be required for payment processing.
Financial transactions using standard payment methods, such as Visa/MasterCard or direct debit, are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the browser address bar changes from “http://” to “https://” and by the lock symbol in your browser’s address bar.
In the case of encrypted communication, the payment data you transmit to us cannot be read by third parties.
You have the right at any time to receive free information about the personal data stored, the origin of its storage and its recipient, as well as the purpose of its processing. You also have the right to correct, block, or delete this data. If you have any further questions regarding personal data, you may contact us at any time using the address provided in the legal notice.
Websites partly use what are known as cookies. Cookies do not harm your computer and do not contain viruses. They serve to make our offering more user-friendly, more effective, and more secure. Cookies are small text files placed on your computer and stored by your browser.
Most of the cookies we use are known as “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on a subsequent visit.
If you delete the cookies on your computer, you will need to reinstall the opt-out cookie.
Cookies that are necessary for the electronic communication process or for providing certain functions requested by you, such as the shopping cart function, are stored in accordance with Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies in order to provide its services in a technically optimized and error-free manner. If other cookies, such as cookies for analyzing your browsing behavior, are stored, they are treated separately in this privacy policy.
The provider of the pages automatically collects and stores information in server log files, which your browser automatically sends to us. These include:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
Data processing is governed by Art. 6 para. 1 lit. f GDPR, which permits data processing for the performance of a contract or pre-contractual measures.
If you send us inquiries via the contact form, your data from the inquiry form, including the contact details you provide, will be stored for the purpose of processing the inquiry and in case of follow-up questions. This data will not be transferred without your consent.
The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent, Art. 6 para. 1 lit. a GDPR. You may withdraw this consent at any time. To do so, simply inform us of your request by email. The lawfulness of data processing carried out up to the withdrawal is not affected by the withdrawal.
The data you entered in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies, for example after your inquiry has been processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.
You can register on our website in order to use additional functions on the page. The data entered for this purpose will only be used for the use of the offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.
In the event of changes to the scope of the offer, technically necessary changes, or information about products meeting identical or similar needs or uses, we use the email address provided during registration to inform you accordingly.
The data entered during registration will be processed on the basis of your consent, Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time. To do so, simply inform us of your request by email. The withdrawal of consent does not affect the lawfulness of data processed up to the withdrawal.
The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.
We collect, process, and use personal data only insofar as it is necessary for establishing, structuring the content of, or modifying the legal relationship. This concerns user data. This process is governed by Art. 6 para. 1 lit. b GDPR, which permits data processing for the performance of a contract or pre-contractual measures. We collect, process, and use personal data concerning the use of our websites, usage data, only insofar as this is necessary to provide or bill our service to users.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
We only transfer personal data to third parties if this is necessary in the context of contract performance, for example to the company responsible for delivering the goods or to the bank responsible for processing the payment. No further transfer of data will take place unless you have expressly consented to such transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The processing of data is governed by Art. 6 para. 1 lit. b GDPR, which permits data processing for the performance of a contract or pre-contractual measures.
We only transfer personal data to third parties if this is necessary in the context of contract performance, for example to the bank responsible for processing the payment.
No further transfer of data will take place unless you have expressly consented to such transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The processing of data is governed by Art. 6 para. 1 lit. b GDPR, which permits data processing for the performance of a contract or pre-contractual measures.
Google Analytics: This website uses the functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
Google Analytics uses what are known as “cookies.” These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server located in the United States and stored there.
The storage of Google Analytics cookies is governed by Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. For more information on how Google Analytics handles user data, please consult Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
We use HubSpot (https://www.hubspot.com) for our online marketing activities. This is an integrated software solution with which we cover various aspects of our online marketing.
These include, among others: content management, such as blogs and certain landing pages; email marketing, such as newsletters and automated mailings, for example for providing downloads; social media publishing; reporting, such as traffic sources, visits, etc.; contact management, such as user segmentation and CRM; landing pages and contact forms.
Our subscription service allows users of our website to learn more about our company, download content, and share their contact details and other demographic information.
This information, together with the content of our website, is stored on the servers of our software partner HubSpot.
We may use it to contact our users and determine which services and products of our company are of interest to them.
The use of the collected information is limited to the terms of this privacy policy. We use the collected data exclusively for the purpose of optimizing our marketing.
HubSpot is a U.S. company. Its European headquarters are located in Dublin, Ireland.
Contact:
HubSpot
Ground Floor, Two Dockland Central
Guild Street, Dublin 1, Ireland
HubSpot is certified under the EU-U.S. Privacy Shield Framework and is subject to TRUSTe’s Privacy Seal.
Further information on HubSpot’s privacy policy. Further information from HubSpot regarding the European privacy policy. Further information on the cookies used by HubSpot.
On this website, we have activated the IP anonymization function. Google will therefore shorten your IP address within member states of the European Union or other states party to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server located in the United States and shortened there. At the request of the website operator, Google will use this information to evaluate your use of the site, compile reports on website activity, and provide other services relating to the use of the website and the internet for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data.
You can disable the storage of cookies by selecting the corresponding settings in your browser. However, we would like to point out that disabling cookies may limit the use of some functions of this website. You can also prevent the collection of data generated by cookies concerning your use of the website, including your IP address, by Google, as well as the processing of this data by Google, by downloading and installing the browser plugins available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
We use “Google reCAPTCHA,” hereinafter “reCAPTCHA,” on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
reCAPTCHA is used to check whether data entered on our websites, for example in a contact form, is entered by a human being or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor using various characteristics. This analysis starts automatically as soon as the visitor enters the website. For the analysis, reCAPTCHA evaluates various information, such as the IP address, the time the visitor spends on the website, or mouse movements made by the user. The data collected during the analysis is transmitted to Google.
reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is governed by Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its online offers against abusive automated spying and spam.
For more information about Google reCAPTCHA and Google’s privacy policy, please consult the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.
This website uses features from the software provider Hotjar, which develops the behavioral analytics software Hotjar. The provider is Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141 Malta.
Hotjar uses a tool called “cookies.” Cookies are small pieces of data that a website adds to the user’s browser. Hotjar tracking code cookies are installed in a visitor’s browser when they visit a website associated with the Hotjar tracking code. These cookies ensure the proper functioning of the Hotjar tracking code. In addition to cookies, the Hotjar tracking code also uses local and session storage.
Hotjar cookies are stored in accordance with Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertisements.
To learn more about how Hotjar processes personal data, click the following Hotjar link: [https://support.google.com/analytics/answer/6004245?hl=de](https://eur05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.google.com%2Fanalytics%2Fanswer%2F6004245%3Fhl%3Dde&data=05%7C02%7Csimon.massow%40biogents.com%7Cd9a12328498e48bd723708dd57f25bce%7C24be34d4079f4d9d8838dc966b431bfb%7C0%7C0%7C638763420624866832%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=RgKrgeqChpjatY4gmIUWFQkbpdZnWQmBXrbMYEWeUI8%3D&reserved=0). https://support.google.com/analytics/answer/6004245?hl.
To learn more about Hotjar’s general privacy policy: Hotjar - Privacy Policy.
PayPal On our website, we offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, hereinafter “PayPal.”
If you choose to pay via PayPal, your payment information will be transmitted to PayPal.
The transmission of your data to PayPal is governed by Art. 6 para. 1 lit. a GDPR, consent, and Art. 6 para. 1 lit. b GDPR, processing for the performance of a contract. You have the option to withdraw your consent to data processing at any time. A withdrawal has no effect on the validity of previous data processing operations.